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FAQs

What makes On Pointe Wellness different?
 
      The quality of care you will receive at On Pointe Wellness is unmatched. Your needs and goals are always our top priority. Your sessions will always be one-on-one, individualized and will never include a "cookie-cutter" program.  We know your time and money are invaluable, so we will always fill your treatment time with the stuff you can't do at home. No heat and STIM here-- because we actually want you to get better ;-) We want to be flexible for you, and therefore OPW provides you with a variety of visit options: come directly to the clinic, have Jenna come to you, or check in with a virtual visit. The choice is yours!!
      If you are looking for a highly personalized and unique approach to therapy, look no further! Your time with us will challenge you, motivate you and keep you accountable-- This is the way rehab is supposed to be! 
     

What type of injuries do you treat?

        Almost anything! Jenna's main focus is to get active individuals back to doing everything they love. If you are looking for a therapist to help you meet your goals, her personalized approach is perfect for you!

       In addition to treating all orthopedic conditions, Jenna also specializes in dance medicine. As a former dancer herself, she has become the go-to therapist for local dancers in the area!

       Don't have a current injury?? We can still help! Wellness visits and movement assessments are the perfect way to lower risk of future injuries and make improvements to your overall health. This may include postural correction, strength and conditioning programs or correcting your lifting technique. 

Do you accept insurance?

     On Pointe Wellness is a cash based (or "out-of-network") therapy practice, so no insurance is accepted. Don't let this idea scare you off just yet and take a moment to learn why we believe this is the best option for you!

     By eliminating insurance companies from the equation we are able to focus on high quality, personalized therapy. It allows you to receive full 60 minute one-on-one sessions. No more aides or treating multiple patients at a time, the focus is always on YOU. Working out of network allows more freedom to treat your problems the way they should be treated, without the constraints of the insurance company. Unfortunately, insurance companies do not  put your needs first, but Jenna always will.   

     It's also important that you know your insurance company MAY COVER out of network Physical therapy. If this is the case, we will provide you with a super-bill after your sessions to submit to your insurance company for reimbursement. Still have questions if cash-based PT is for you? Read more about it in this blog post!

 

Do I need a prescription for Physical Therapy?

    No! Virginia is a direct access state, meaning that you are able to see a Physical Therapist for 60 days before a prescription is required. This eliminates so much waiting time, which mean you get to start feeling better faster! Once your initial evaluation has been completed, your Physical Therapist will send a copy of the report to your physician and work to get the prescription for you. It couldn't be any easier!

 

What is Dance Medicine?

       In addition to regular Physical Therapy, On Pointe Wellness also specializes in Dance Medicine. It is rare to find a PT that is able to understand dance terminology, what types of movements are required in class and be able to incorporate those aspects into your care. As a former dancer, Jenna is able to better prepare you for the functional movements that you need to be a successful dancer, gymnast or figure skater. Not only can On Pointe help you with current injuries, but can also prepare cross training and educational programs to help dancers prevent injuries long before they ever happen. Each patient is different, but sometimes only 1 or 2 visits are needed for assistance with technique correction and exercise programing. Click here to learn more!

What does a typical session with you look like? 

      Your first session will be an Initial Evaluation, which allows us to get to know each other and what your personal needs are. This includes taking your medical history, current symptoms, activity level and any goals you have. We will measure your strength, range of motion, and assess functional movements to identify any problem areas. You will be given "homework" on the first day, so that you can start your journey to a healthier lifestyle right away!

     Each follow up session is tailored to your individual needs, but typically will consist of manual therapy (any hands on treatment such as soft tissue massage, joint alignment, etc.), exercises to address your limitations and always lots of education on your current condition. You will be given a full strength and conditioning program as part of your rehab plan, and be expected to follow through with it consistently. Remember- Physical Therapy only works if YOU work!

     Sessions typically last about 1 hour, and you will receive full, undivided attention! This allows you to build a strong relationship with your therapist so you are meeting every goal you have for yourself!

Where is your clinic?

       Jenna understands that finding a flexible therapist is important to you, so you have a variety of scheduling options!       

1. Come to the clinic: You may be seen at CrossFit Durable (M, W, TH) or CrossFit Vint Hill (Tues). Appointments at this location are open to any patient who wishes to receive Therapy services, and can be scheduled online.

2. Have Jenna come to you: Home or office based visits are also available to ease the burden of scheduling. To schedule a mobile visit, please contact jenna directly at: jenna@onpointewellness.com

3. Virtual Visits: An exciting new addition to OPW! Your time is valuable, so now you are able to work with a therapist from anywhere. Skip sitting in traffic and trying to work around your hectic schedule-- Schedule a quick check-in with your therapist online instead!

     

How much does it cost and how can I pay?

This is your health, and it is the BEAST investment you can make. Therefore we believe in full price transparency so there is zero surprises. All of our pricing is listed under each service in the "our specialties" tab.

You have a variety of payment options, including: cash, check, credit or venmo.

Have a debit card for your FSA or HSA? You can use that as well!

What happens when I am done with my therapy?

At OPW, we strongly believe in training for longevity, therefore we never "discharge" patients. You are always encouraged to come back and check in with us at any time- whether it is because of pain, needing exercise updates, or just have a question. Jenna is here to help motivate you and keep you accountable, no matter what stage of rehab you are in. We will begin long term planning at your very first visit, because we want you to get better for the long term.

Once you have met your rehab goals and no longer need formal Physical Therapy, we encourage you to transition into our Wellness Membership Program. Jenna created this program out of frustration in the traditional model of care that discharged patients before they were ready. The work doesn't end just because your PT sessions do, and this is the perfect way to stay accountable!

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